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Contact shop.nsw

For inquiries that relate to:
  • the availability or delivery of publications
  • editing customer details
  • resetting a customer password
please contact the NSW Government agency Australia) which fulfilled your order. You will find the name of the fulfilling NSW Government agency at the top of your tax invoice.

Please note this service is only available between 9:00 am to 4.00 pm, Monday to Friday, (Eastern Standard Time Australia).

Contact numbers for fulfilling NSW Government agencies are listed below:
Botanic Gardens Trust (02) 9231 8125
Diversity Health Institute (02) 9840 3800
Judicial Commission of New South Wales (02) 9299 4421
NSW Bureau of Crime Statistics and Research (02) 9231 9190
NSW Department of Environment and Climate Change 1300 361 967
NSW Department of Planning (02) 9228 6333
NSW Department of Primary Industries (02) 6391 3100
Office of Fair Trading (02) 9619 8729
NSW Office of Liquor, Gaming and Racing (02) 9995 0333
Office of Industrial Relations 131 628
Roads and Traffic Authority, NSW (02) 8837 0156
State Library of New South Wales 1300 882 885
State Records New South Wales (02) 9673 1788

Note:

Your password can be reset by an agency if you have previously successfully completed an order with that agency.

If you have not previously completed an order with an agency please ring:
61 2 9372 8258 between 9:00 am to 4.00 pm, Monday to Friday, (Eastern Standard Time Australia).
For technical inquiries only please contact:
shop.nsw Manager
NSW Department of Commerce
Email:
shop.nsw@commerce.nsw.gov.au


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